FAQ

Problems? We're here to help.


ABOUT JINGLESHIRT:

What is JingleShirt?

Everything in JingleShirt is simple, but with a fun twist. JingleShirt offers exclusive designer tees from unique designers across the nation. What’s more, we treat quality seriously as we always want the best for you!


Who design your shirts?

Designers from across the nation are encouraged to submit their designs to us for printing! Our mighty job is to ensure that everyone will fall head over heels over the selected designs. If you’re a designer and crave for exceptional popularity, it’s time to submit your design to us.


PRODUCT INFORMATION:

What shirts do you print on?

All of our designs are printed on blank tees. Rest assured as they are made from 100% ringspun cotton thus they are extremely comfortable to even wear to sleep!


How does JingleShirt print their tees?

JingleShirt’s tees are meticulously printed using silk screening and heat transfer. Silk screening emphasises on perfect colour match and precise separation in getting high quality print while heat transfer method ensures perfection in getting the colour just the way they are.


What size do you provide?

We hope S, M, L and XL fit you perfectly. Or maybe hanging it loose is the trendiest style? JingleShirt is all about being unisex and unleashing your creativity.


Do your shirts shrink?

Well, we can't promise you that our shirts stay just the way they are for 100 years, but since they're made from pre-washed 100% cotton, the shirts will shrink only a little after the first wash.


SHIPPING INFORMATION:

How long will it take to get my order?

Once our printer receives the artworks and orders within 24 hours after the sale, they will be printed immediately. This process, from the beginning till the end, usually only takes between 7-14 business days.


How much does shipping cost?

All of our shirts are shipped using POS Laju, with the cost ranging around RM7. If you purchase 2 shirts or more, we still charge the flat rate!


What country do you ship?

Currently, we are only supporting Malaysia. We’ll be expanding in no time!



PAYMENT INFORMATION:

What payment method will I be using to buy the shirt?

You can pay via Ipay88, an online payment gateway. This supports all transactions from credit cards and online transfer such as Maybank2u, CIMBClicks and etc.


How secure is JingleShirt?

Tremendously! Your credit card number is transmitted with industry-leading security by 128-bit SSL encryption directly to a secured electronic vault. None of your credit card information will be stored on our servers.

What is your return policy?

If you need to return your shirt due to a manufacturer's defect or because you received the wrong shirt, please contact us to request return instructions. All returns must be within 30 days from the date of purchase and item(s) must be unworn and unwashed. Please include your order number in the subject line of the email.



DESIGNER INFORMATION:


Am I qualified for submitting design?

If you can produce unique design, and believe that people will love it, you are in the game for sure

I want to submit design! How can I do it?

Check this out: Submit Design.

Do I get anything for my design?

Cash, people… cash in hands! We pay certain percentage of every shirt sold. Designers also get full exposure with links to their sites or social media.

Who owns the copyright of the design?

Marvellous news; designers get to keep 100% of the rights to their designs! Your design will be reserved as an exclusive license to JingleShirt.com.

What else will I get?

Apart from your full-fledged exposure on our website, we will blast out newsletters, putting up online advertisements and other sources of media to reach out to mass audience and as many people as we can! Just focus on your design and leave the messy job to us, as we will deliver an unexpected result for your delight, of course.


If you got further enquiries, feel free to contact us.